Alohi review

What Alohi actually does

Alohi is a Swiss software company that sells several adjacent document tools under one account: Fax.Plus for sending and receiving fax from a browser, Sign.Plus for electronic signatures, Scan.Plus for turning phone photos into clean PDFs, and Dial.Plus, a newer AI phone product. The through-line is paperwork that has to move between organisations which never agreed on a shared system, such as a referral to a hospital, a signed engagement letter or an insurance form.

Fax is the odd product to justify in 2026, and it is also the reason the company exists. Healthcare, legal work and parts of finance still run on fax because the receiving side has not changed, and Alohi's answer is to keep the protocol and delete the machine: you get a number, send from email or the web app, and receive incoming pages as PDFs. Sign.Plus is the more conventional half, where a document is uploaded, fields are placed, the request goes out and an audit trail accumulates. Both are browser-first with mobile apps, both expose APIs, and both sit under the same compliance posture, including ISO 27001, SOC 2 Type 2, GDPR handling and HIPAA with a business associate agreement on the top tier.

Key features

What you get across the two main products:

• Fax numbers, including toll-free and ported numbers, with email-to-fax that needs no plugin
• Signature requests with reusable templates, in-person signing and public signing forms
• Identity checks on signers through SMS authentication and ID verification
• An audit trail, reminders and expiration dates on every signature request
• A shared admin console for members, numbers, permissions and billing across products
• Connectors for Google Drive, Dropbox, Box, OneDrive, Slack, Microsoft Teams and Zapier

Who it's for

Small regulated practices are the sweet spot. A clinic that faxes referrals and needs consent forms signed, a law firm sending engagement letters, a bookkeeping practice collecting authorisations: all of them are paying for two habits at once, and Alohi covers both from one login with one invoice. Because the products share an admin console, a practice manager administers a single vendor rather than reconciling two.

It is a weaker choice in two situations. If signatures are the entire job and volume is high, a dedicated signature platform offers deeper templating, bulk send and CRM workflow than Sign.Plus does today. And if the compliance requirement is real rather than aspirational, the business associate agreement, single sign-on and data residency live only on the enterprise tier of each product, which makes the honest price several times the advertised entry plan.

How it compares

Against DocuSign, Sign.Plus is markedly cheaper and simpler but has a thinner workflow layer and a much smaller integration catalogue; Dropbox Sign sits between the two on both counts. On the fax side the natural comparisons are eFax and SRFax, which are similar in shape and price, so Alohi's differentiators are the Swiss hosting story, the specificity of its published certifications, and the fact that the same account also covers signatures. Nobody should buy Alohi because one product beats the category leader outright. They buy it because two adequate products from one accountable vendor is less administrative work than two contracts.

Verdict

Alohi is a good-value consolidation play for small teams with compliance obligations and a lingering fax dependency, and its security documentation is more specific than most vendors of this size bother to publish. The rating stops short of the top of the range for two reasons: each individual product is a step behind the category leader in depth, and the features that make the suite genuinely compliant are gated behind the enterprise plans of both apps. Price that enterprise tier before assuming the entry plan solves your problem.